Data Protection

Privacy Policy liatogel – Our Commitment to Protecting Your Personal Information

At liatogel, player privacy is not merely a legal obligation — it is a moral responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal data.

Effective Date: 1 January 2026  |  Last Updated: 1 July 2026


Liatogel's Six Data Protection Principles

This is the foundation of how we handle every piece of information you entrust to us.

End-to-End Encryption

All data transmitted between your device and liatogel servers is protected with 256-bit SSL encryption — the same level used by leading financial institutions.

Not Sold to Third Parties

Your personal information is never sold, rented or traded to any third party for marketing or other purposes without your explicit consent.

Full Control in Your Hands

You may request access to, correction of, or deletion of your personal data at any time via the account panel or by contacting the liatogel support team.

Secure Data Storage

Data is stored on high-performance servers with restricted access, automated backup systems, and continuous 24/7 security monitoring.

PCI DSS Compliance

Your payment information is processed through a PCI DSS-certified gateway. liatogel does not store full card details in our systems.

Regular Audits

Liatogel's privacy and data security practices are reviewed periodically by both our internal security team and independent third parties to ensure ongoing compliance.

Full liatogel Privacy Policy

1Introduction & Scope of This Policy

Liatogel ("we", "Platform") values the privacy of every individual using our services. This Privacy Policy explains in detail our practices regarding the collection, use, storage and protection of personal data gathered while you use the liatogel platform — whether through our website, mobile app or customer support channels.

This policy applies to all users of the liatogel platform, including visitors browsing our website without an account, registered players, and any individual who interacts with our support team. By registering an account or continuing to use the platform after the effective date of this policy, you agree to the practices described herein.

This Privacy Policy should be read together with Terms and Conditions liatogel. Both of these documents form the framework of the relationship between you and our platform.

We are committed to complying with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). If at any time you have questions about how we handle your data, please contact the liatogel support team, available 24/7.

2Types of Personal Data Collected

Liatogel collects various categories of information depending on how you interact with the platform. Below is a summary of the data that may be collected:

Data Category Sample Information Requirements
Identity Information Full name, date of birth, identification card number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account number, deposit/withdrawal methods Mandatory (transactions)
Technical Data IP address, device type, operating system, web browser Automatic
Usage Data Game history, session duration, in-platform actions Automatic
Communications Support chat records, emails, help tickets Where applicable

We only collect data that is genuinely necessary to provide a safe and fully functioning service. liatogel does not collect sensitive information such as biometric data, health information, or religious beliefs unless you voluntarily provide such information in a customer support context.

3How We Collect Your Data

Your personal data is collected through the following channels:

  • Account Registration: Information you enter when creating a new account on liatogel.
  • KYC Process: Identity documents uploaded during identity verification, such as a copy of your national ID or passport.
  • Financial Transactions: Details provided during deposits or withdrawal requests via DuitNow, FPX, or e-Wallet.
  • Platform Usage: Data collected automatically when you use the liatogel website or mobile app.
  • Customer Support: Information you share when contacting our support team via Live Chat.
  • Cookies & Similar Technology: Data is collected via cookies, pixels, and analytics tools to improve the user experience.

liatogel will never request your password via email, SMS or Live Chat. If you receive such a request, please disregard it and report it to our security team immediately.

4Purpose of Personal Data Use

Liatogel uses the personal data collected for the following legitimate purposes:

  • Providing, managing and maintaining player accounts and platform services.
  • Processing deposits, withdrawals and other financial transactions securely.
  • Carrying out KYC identity verification and anti-money laundering (AML) processes.
  • Detecting and preventing fraudulent activity, abuse or unauthorised access.
  • Providing effective customer support that is relevant to your situation.
  • Sending essential service communications such as transaction notifications and security alerts.
  • Analysing platform usage patterns for service improvement purposes.
  • Complying with legal requirements, regulations or instructions from relevant authorities.

We do not use your data to make automated decisions that materially affect your rights without human involvement. Any assessment relating to account limits or account actions involves a manual review by the relevant team.

5Data Sharing & Disclosure

Liatogel does not sell your personal information to any party. However, in certain circumstances, we may need to share data with the following parties:

  • Service Providers: Payment gateways, game software providers, and technical infrastructure vendors that help us deliver our services. They are bound by strict confidentiality agreements.
  • Regulatory Body: Licensed authorities and regulatory bodies entitled to request information in the context of a legitimate investigation or compliance monitoring.
  • Legal Authorities: Law enforcement agencies where a valid court order or binding legal requirement exists.
  • Fraud Prevention: Fraud detection systems and services that help protect all players on the liatogel platform.

All third parties working with liatogel are required to comply with data protection standards equal to or higher than those we enforce. Formal data processing agreements are signed with all partners handling player data.

6Data Security & Storage

Your data security is liatogel's top priority. We implement multiple layers of technical and organizational protection to keep your information safe at all times:

  • Data encryption in transit using the latest TLS 1.3 protocol.
  • Encryption of stored data using AES-256 for sensitive information.
  • Role-based access control (RBAC) — only relevant staff can access specific data categories.
  • Continuous 24/7 security monitoring with an active intrusion detection system.
  • Automatic and periodic data backups to a secure, separate location.
  • Regular penetration testing by independent security experts.

Data retention periods vary according to the type of information and legal requirements. Financial transaction data is retained for the minimum period prescribed by applicable AML laws. Active account data is retained as long as the account remains active and for a certain period after account closure.

While we take all reasonable precautions, no security system can be guaranteed 100% free from threats. Any security incident involving your data will be notified to you in accordance with applicable legal requirements.

7Cookies & Tracking Technology

Liatogel uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you and tailor your experience based on your preferences.

  • Essential Cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how players use the platform to help us make improvements.
  • Functional Cookies: Saving your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: Helping us understand overall usage patterns for platform development purposes.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some parts of the liatogel platform, particularly features that require identity verification.

8Your Rights Regarding Personal Data

As a user of the liatogel platform, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data under certain circumstances permitted by law.

Right to Restriction

Request restriction of the processing of your data in certain situations.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to the processing of your data for specific purposes, including direct marketing.

To exercise any of the above rights, please contact the liatogel support team via Live Chat on the platform. We will process your request within 14 working days. Please note that some requests may be subject to legal requirements that limit our ability to fully comply.

9Child Data Protection

The liatogel platform is a service strictly limited to individuals aged 18 and above. We do not knowingly collect or store personal data of individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a minor, we will take immediate action to delete that information and close the associated account. Parents who believe their child has registered at liatogel are urged to contact our support team immediately.

Liatogel applies an age verification process during registration and encourages parents to use parental control software to prevent children from accessing online gambling sites.

10Amendments to This Privacy Policy

Liatogel reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws or technological developments. We are committed to notifying you of any significant changes.

  • Notifications of significant changes will be sent via your registered email and/or in-platform notifications.
  • The effective date of the latest amendment is always displayed at the top of this page.
  • Previous versions of the Privacy Policy can be requested through liatogel customer support.

Your continued use of the liatogel platform after the effective date of any amendment to this Privacy Policy indicates your agreement to the updated terms. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account.

If you have any questions, concerns or complaints regarding privacy and the handling of personal data by liatogel, our support team is ready to assist you 24 hours a day via Live Chat on the platform or mobile app.

Your Data is Safe with liatogel

Play with peace of mind on a platform that puts your privacy and data security first. Register today and experience the difference.

By registering, you agree to the Terms and Conditions and the liatogel Privacy Policy.

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